ISO 9001 Quality Management System

CQI and IRCA Certified QMS ISO 9001:2015 Lead Auditor Course

CQI and IRCA Reg. Course No.: 18126

License No.: 01180136

Overview

• This course meets the International Register of Certificated Auditors (IRCA) Criteria, PR328 Course Specification.
• It provides knowledge and skills to perform first-, second- and third-party audits of quality management systems (QMS) against ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable.
• Students who complete the CQI and IRCA Certified QMS Auditor/Lead Auditor Training course successfully (within three years prior to applying for certificated auditor status) will satisfy the training requirement for initial certification as a CQI and IRCA QMS auditor.

Summary of Course Features

• Approved by CQI and IRCA (UK)
• An “Accelerated Learning Approach” featuring stimulating and enriching workshops and case study activities
• Workshop-based training, comprehensive course notes, and industrial examples
• Emphasis on risk-based thinking, PDCA, and the process approach
• Focus on high-risk processes and their outputs
• Examination-based training with awarding of CQI and IRCA Certificate of Achievement & Attendance

Learning Objectives

Knowledge

• Explain the purpose of a QMS, quality management system standards, management system audits, third-party certification, and business benefits of improved QMS performance.
• Explain auditor roles and responsibilities to plan, conduct, report, and follow up on QMS audits in accordance with ISO 19011 and ISO/IEC 17021.
• Understand that successfully completing the course satisfies IRCA training requirements for QMS auditor certification.

Skills

• Plan, conduct, report, and follow up on a QMS audit to establish conformity (or non-conformity) with ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021.

Who Should Attend

• Delegates with understanding of ISO 9001 standards wishing to practice as QMS auditors
• Management Representatives, internal auditors, second- and third-party auditors responsible for delivering value-added QMS audits to enable continual improvement

Course Content

Knowledge

• Purpose of QMS and business benefits of improved QMS performance
• ISO 9001, the PDCA cycle, and QMS requirements
• Differences between first-, second-, and third-party audits and the role of the QMS auditor in evaluating conformity to customer, statutory, regulatory, and organizational requirements
• Benefits of third-party accreditation of QMS for organizations and stakeholders
• Role of auditor in planning, conducting, reporting, and following up on QMS audits according to ISO 19011 and ISO/IEC 17021

Skills (practiced through tasks in simulated or real audit situations)

• Planning the audit
• Conducting the audit
• Auditing QMS requirements
• Generating audit findings
• Reporting the audit
• Following up on the audit

Prerequisite Knowledge

Management System

• Understanding of Plan–Do–Check–Act (PDCA) cycle
• Core elements of a management system and interrelationships: top management responsibility, policy, objectives, planning, implementation, measurement, review, and continual improvement

Quality Management

• Fundamental concepts from ISO 9000 and seven quality management principles: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management